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B1 (Advanced language use)
Hearing a complaint
1.7 learning arrangements: complaints
Hören einer Beschwerde
1.7 learning arrangements: complaints
Réponse à un mail de reclamation
1.7 learning arrangements: complaints
Antwort auf eine E-Mail-Beschwerde
1.7 learning arrangements: complaints
Reaction to the complaint Mail
1.7 learning arrangements: complaints
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